Find a field

Question

Hi,

I am writing a python script and need to find the field "everBreached", but I can't see it anywhere.

The query project = TEST AND 'Time to first response' < 0

Brings back the results I want, and 'Time to first response' brings back the tickets I need, but I cannot find the field so I can do..

ever_breached = issue["everBreached"]or something similar in python.

I did find a way to list the custom fields as I already useissue_priority = issue["fields"]["customfield_10056"]["value"]But It has vacated my mind and I cannot work out how I found it.All help appreciatedTIA RegardsCosma

Sanjog Sigdel · Answer

@Cosma Papouis I find that you have referenced the custom field very well. But if it is not being identified can you check the Contexts screen and where the custom field is being used. If your Jira Service Management Project is not exposed with the newly created custom field, you may not see this in your API.

Cosma Papouis · Answer

Hi,

I am trying to do this in python.

issue["fields"]["customfield_10056"]["value"]works for another fieldBut I have tried every combination of ever_breached = issue["fields"]["customfield_10038"]andever_breached = issue["fields"]["customfield_10199"]As I can now see the field in Postman, but cannot work out how to reference it.

Cosma Papouis · Answer

Update:  I have found the field I wanted, but now I am having issues referencing it.

I want the breached field from this

"customfield_10038": {            "id": "66",            "name": "Time to first response",            "_links": {                "self": "https://xxxxxxxxxxxxxxxxxxx/rest/servicedeskapi/request/1234/sla/66"            },            "completedCycles": [],            "ongoingCycle": {                "startTime": {                    "iso8601": "2023-07-17T11:57:25+0100",                    "jira": "2023-07-17T11:57:25.231+0100",                    "friendly": "17/07/23 11:57",                    "epochMillis": 1689591445231                },                "breachTime": {                    "iso8601": "2023-07-17T12:57:25+0100",                    "jira": "2023-07-17T12:57:25.231+0100",                    "friendly": "17/07/23 12:57",                    "epochMillis": 1689595045231                },                "breached": true,                "paused": false,                "withinCalendarHours": true,                "goalDuration": {                    "millis": 3600000,                    "friendly": "1h"                },                "elapsedTime": {                    "millis": 216641120,                    "friendly": "60h 10m"                },                "remainingTime": {                    "millis": -213041120,                    "friendly": "-59h 10m"                }            },