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Slack user who ran automation rule

Gary Spross_o1iwv6

Is there anyway to send a Slack message to the user who ran an automation rule manually?

Accepted answers

Jehan Bhathena

Hi @Gary Spross ,

I haven't tested this out but in theory you can try add 2 actions in the automation you mentioned:

Create a lookup table with Jira User's allowed to run the Trigger, along with their Slack Profile ID's : https://community.atlassian.com/t5/Automation-articles/New-Automation-action-Create-lookup-table/ba-p/2311333
https://support.atlassian.com/cloud-automation/docs/use-automation-with-slack/ : map the above look up table's user in the "Send messages to a user"

This is sort of overkill but since you want to send a message from one tool to another mapping the Profiles ID's seems to one way.

Another way that can be :

Fetch the user's email who triggered the automation
Using https://api.slack.com/methods/users.lookupByEmail search for that Email's Profile ID
Pass the above Profile ID in the "Send messages to a user" (Same link as shown in the above points) : https://support.atlassian.com/cloud-automation/docs/use-automation-with-slack/

All comments

Jehan Bhathena

Hi @Gary Spross ,

I haven't tested this out but in theory you can try add 2 actions in the automation you mentioned:

Create a lookup table with Jira User's allowed to run the Trigger, along with their Slack Profile ID's : https://community.atlassian.com/t5/Automation-articles/New-Automation-action-Create-lookup-table/ba-p/2311333
https://support.atlassian.com/cloud-automation/docs/use-automation-with-slack/ : map the above look up table's user in the "Send messages to a user"

This is sort of overkill but since you want to send a message from one tool to another mapping the Profiles ID's seems to one way.

Another way that can be :

Fetch the user's email who triggered the automation
Using https://api.slack.com/methods/users.lookupByEmail search for that Email's Profile ID
Pass the above Profile ID in the "Send messages to a user" (Same link as shown in the above points) : https://support.atlassian.com/cloud-automation/docs/use-automation-with-slack/

Gary Spross_o1iwv6

Thanks Jehan. I'm figuring the second option is more feasible as the majority of the users (if not all) will be able to run the rule, so there's a lot of users...

I'm trying to figure out how to make that api call from within the automation rule. You don't happen to have an example do you?

Jehan Bhathena

Ironically I haven't used Slack (ever) 😅

I'll give this a whirl on my instance once and let you know if it works.

Gary Spross_o1iwv6

Oh, :laughing:.

Appreciate any guidance if you are able to take a look.

Thanks!

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