Permissions

Question

I have some projects and now I'm giving my link (url) to clients, I configured it so that when clients access it for the first time, they don't have permission to any project.

The question is, now how do I find this client (email) and give permission to the project?

Or if possible, link the user whose domain is @xpto.com and link to the "xpto" project automatically.

Joseph Chung Yin · Answer

@Guilherme Andrade de Sousa Guimarães -

You can manage a user group and add users/remove users from the group manually.  You can then assign the group with your project's Service Desks Customers role.

Best, Joseph

Guilherme Andrade de Sousa Guimarães · Answer

So Joseph, I need add manually one by one?

Joseph Chung Yin · Answer

@Guilherme Andrade de Sousa Guimarães -

Assuming your project customer permissions is setup as I mentioned previously, then project admin/agents will need to add the new user to the ServiceDesk Customer for the project in question.

Hope this helps.

Best, Joseph