Admin rol notifications

Question

Hi!

We're having an issue with Jira projects notifications. All admin rols are receiving multiple notifications through email for every change on every ticket for every project.

This is something new. Is there a way to deactivate or modify notifications for certain rol?

Thank you

Alejandra

Jack Brickey · Answer

@Alejandra González , any luck resolving your issue?

Marc -Devoteam- · Answer

Hi @Alejandra González

Check the Internal Notifications on each project, probably roles are specified for notifications.

Secondly check automation rules, that a per project, multiple projects or global

Jack Brickey · Answer

The first place I would look would be automation. It is possible someone has added one or more rules sending emails. You can look at the audit log for clues. Also, is it possiple that you have some add-on that is sending notifications?