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Unable to see 'System fields' in 'Administration > Issues>Fields'

Anoop VK_47xofc

Not able to find the system fields. I want to add default value for 'description' field which is a system field

More context: I am a Jira admin & we use Jira cloud

Accepted answers

Jarosław Solecki [Deviniti]

@Anoop VK

I will list all solutions here:

You can add additional text after creation with Jira automation.
You can use the additional CF with Default Value at create screen instead of the description and copy the value you typed with automation to the Description after creation. Then hide the additional CF at edit/view screens.
You can natively add Default Value to the Jira fields but only in team-managed projects.
You can use an external plugin. I can suggest using Dynamic Forms for Jira where you don't have to write a single line of code. I can also help you with that as it is created by my team.

Trudy P Claspill

Hello @Anoop VK

Welcome to the Atlassian community.

There is not a page in the UI that lists the System Fields. There is a page that lists Custom Fields which includes fields you have added and some fields that are added automatically by Jira Software and/or Jira Service Management.

When you say you want to add a value to the Description field, when do you want that value to appear? Are you trying to pre-fill the field so that the information will display when a user clicks on the Create Issue button? If so, refer to the solution described here:

https://community.atlassian.com/t5/Jira-questions/Default-text-for-Description-field-on-Jira-Cloud/qaq-p/785597

All comments

CHINNAMUTHEVISAI.SATYANARAYANASHARMA

Only Jira admin can see what are the available system fields in Jira . And if you want to add default value for description field for a particular project you can do it in project automation rule if you are admin of the project.

Jarosław Solecki [Deviniti]

@Anoop VK

I will list all solutions here:

You can add additional text after creation with Jira automation.
You can use the additional CF with Default Value at create screen instead of the description and copy the value you typed with automation to the Description after creation. Then hide the additional CF at edit/view screens.
You can natively add Default Value to the Jira fields but only in team-managed projects.
You can use an external plugin. I can suggest using Dynamic Forms for Jira where you don't have to write a single line of code. I can also help you with that as it is created by my team.

Anoop VK_47xofc

I am a Jira admin. However still not able to see system fields

Trudy P Claspill

Hello @Anoop VK

Welcome to the Atlassian community.

https://community.atlassian.com/t5/Jira-questions/Default-text-for-Description-field-on-Jira-Cloud/qaq-p/785597

Anoop VK_47xofc

@Jarosław Solecki [Deviniti] thank you for the response - considering option 3 - is it not possible to add default value to Jira System fields even if I am a Jira admin ?

Anoop VK_47xofc

This sounds good and the best feasible option

Jarosław Solecki [Deviniti]

@Anoop VK Yes. It is not possible for company-managed projects. You can add default value to custom fields but the system fields are not available.

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