Add new hierarchy and make it linkable to an epic

Khaoula ATALLAH

Hi,

 

I want to add a new Hierarchy level (and a new ticket type) and I want this level to be linkable to Epics same as Story tickets and Bug tickets.

 

I already added the new level which shows as Level 2 in Jira ( With Epic sits in Level 1) but still cannot link those tickets of Level to to any epic. 

I have an error message when I try to link it to an epic which says the following:

"You can only set epic links for issues on the Story level. Please check your hierarchy configuration settings"

 

Any advice please ?

 

Thanks!

Mayur Jadhav_30osel

Hi @Khaoula ATALLAH ,

Welcome to the Atlassian community,

 

Out of the box Jira only supports three level but you can create new standard issue type for example Theme or Initiative and use parent link field in epic to link all the epic to that issue type.