Hi All,
We have a set automation for the project which say that: If the Field has a specific value than every time the other value ( called State) is changing - duplicate tickets and link them to the Master request (original created ticket).
This automation works.
Now, I have added one more option for the dropdown of the field and want to duplicate tickets in case a reporter chooses this option in the dropdown and one of the options under the field Sites.
1) when reporter chooses one of the options, I want to set so that he fill s out unique fields that appera and a field called State, that's already used int he form in the other place - how can it do it?
2) the new automation does not work because it is talking about the original field Called State, which is already used in the other place.
