Ticket is not able to transition through rest api

Question

This is the body everything works except the transition

Put method
{{baseUrl}}/rest/api/3/issue/:issueIdOrKey

{"fields": {"assignee": {"accountId": "account_id"}},"update": {"comment": [{"add": {"body": {"content": [{"content": [{"text": "Ticket is marked as closed through SH Automation Testing","type": "text"}],"type": "paragraph"}],"type": "doc","version": 1}}}]},"transition": {"id": "7"}}

reference from this email
https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-put

Marc -Devoteam- · Answer

Hi @Swastik Mishra

I think your actions in the call are in the wrong order.

You need to Transition first.

But As @Mohamed Benziane mentioned, log information would help to get insight in the problem

Mohamed Benziane · Answer

hi,

welcome to the community

do you have an error message ?