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Issues with DONE Status still appearing in BACKLOG even though they are mapped to last column

Ram Sampath

In a specific project issues with DONE Status and in the last column of the board also seem to appear in BACKLOG. The other projects dont have this problem. I tried all solutions as listed in the boards but of no avail;

Kindly let me know how to fix this if you have encountered this issue before.

Screenshot 2023-07-21 070234.png

Accepted answers

All comments

Patrik Korovsky

Hello @Ram Sampath

Could you please share an example ticket? For example its history and how it can be viewed on the board?

Joe Pitt

They need to be in the last column AND have a resolution

Patrik Korovsky

Hello @Joe Pitt ,
just curious, does it not seem to you from the screenshot that this is how Ram has set this up? How did you arrive to this conclusion?

Joe Pitt

I see the button to set it, but that doesn't mean all of them have the resolution set.

Nic Brough -Adaptavist-

Does the issue appearing in the backlog have any open sub-tasks (not appearing in the rightmost column under the issue)?

Ram Sampath

Hello @Patrik Korovsky - I thought i had attached an example ticket but - here it is how it appears on the BACKLOG even though the DONE is the last column.

Screenshot 2023-07-21 070355.png

Ram Sampath

Hello Joe - thank you for your answer - yes it does have a resolution

Marc -Devoteam-

Hi @Ram Sampath

Is your board a Kanban board?

If so, what do your settings look like in the general board configuration

Example:

Screenshot 2023-07-25 at 17.13.50.png

It might be that is says "Never mind, show all", then change the setting.

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