Sync from Jira Server to Jira Cloud w/o any install on Jira Server.

Henry Staples

Hi,

 

We have a client running Jira Server, v9.4.2 I think. We have admin rights on all a project on that server but no server rights for installs. We have internal network access to the server, but no public access to it. We would like to sync data from there into our Jira Cloud instance so that we can keep with our standard development workflow. The products I have seen, mostly, require an install on the Jira Server which is just not an option. We *can* install software on a server that can access the instance via API and have that sync the data to our Jira Cloud. Any ideas on appropriate products? I have a Backbone demo on Tuesday but am jot clear how that would be configured for our situation. It doesn't appear Exalate would work for us. Thanks.

 

Henry

Matthias Gaiser _K15t_

Hi @Henry Staples

thank you for describing your scenario. I'm part of the Backbone team and will try to help you.

I phrase it in my own words to validate that I understood you correctly.

• You have access to the client's network and therefore can access their Jira instance, but their Jira instance is not publicly available in the internet.
• You can't install any app on their instance.

There's still a way how you can sync issues in this scenario:

1. Install any on-premise Jira as a runtime for Backbone. This Jira does not need to have valid license.
2. Install Backbone into this Jira. You also don't need a usual marketplace license for Backbone.
3. Get a Backbone remote license from us. This license enables you to synchronize with another Jira which does not have Backbone installed.
4. Install and license Backbone for your Jira Cloud
5. Setup the synchronization in the on-premise Jira

I'll let my colleague know about our discussion here so that you can keep discussing this approach in the demo appointment on Tuesday.

Cheers,
Matthias.