Subtasks cannot be moved

Ingo Syllwasschy

Hello all,

Until now our Jira instances were configured centrally, now I have to take care of it myself. I apologise in advance for my lack of knowledge.

My problem is:

I have some tasks with subtasks. But on the Kanban Board I cannot move the subtasks from the lane "To Do" to the lane "In Work".

Even changing the status to "In progress" directly in the subtask does not result in the subtask being displayed in the "In progress" lane.

I have not changed the workflows. I can move the complete task including the subtasks, but that is not what I want. What am I missing?

(I use Jira Software Cloud)

Translated with www.DeepL.com/Translator (free version)

Trudy P Claspill

Hello @Ingo Syllwasschy 

Welcome to the community.

Are you working with a Team Managed project or a Company Managed project? That information will display at the bottom of the panel on the left when you are viewing the board.

Are you working with a Software project or a Work Management project? If you see navigation options like Board, Issues, and Project Settings in the panel on the left then you are working with a Software project. If you see options like Summary, Board, and List across the top of the screen then you are working with a Work management project.

Have you previously been able to move subtasks?