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New Issue type hierachy will not add above Epic

Lisa Paterson_iormgg

We recently upgraded to Premuim for the Cloud and want to use advanced roadmaps while introducing Initiatives above the Epic level in Jira. I have added my new Issue Type 'Initiative', I have added 'Initiative' to the Issue Type Schemes but when I go to add it to the Issue Type Hierarchy I can make it the same level as an Epic or level 2. It will not allow me to make the 'Initiative' level 1. I cannot drag it, change the # or use the arrow to change the level. There is no action available. 2023-07-19_15-14-57 l2.jpg 2023-07-19_15-23-54 sl.jpg

Accepted answers

Mikael Sandberg

Hi @Lisa Paterson

Welcome to Atlassian Community!

Ignore the numbering, in order to add the initiative as a parent to the epic you have to add it to the second level. If you add it to the first level it means that the initiative will be parent to stories and tasks instead.

All comments

Mikael Sandberg

Hi @Lisa Paterson

Welcome to Atlassian Community!

Mikael Sandberg

The numbering is based on the default behavior in Jira, epic will aways be level 1, story level 0 and sub-task level -1.

Lisa Paterson_iormgg

When I add it as level 2, I am unable link it to the Epic at all. I also see videos online that show you can add it as level 1.

I guess I am confused how an intiative is supposed to be higher than and Epic and group them but it is not above the Epic in the scheme? I am told I have to add it using the parent link which also implies higher. If it is below it seems like the stories and tasks are a part of the initiative and not the epic

I see this as Initiatives are linked to Epics and it looks like this:

Intiative > Epic > Story > Task

If I add Initiative at level 2 it looks like this to me:

Epic > Initiative > Story > task

Anyway I am unable link it to the Epic at all at this point:

Using the Epic to create a new initiative as a child it says: Issue type 10190 cannot have parent but a parent is specified.
Using the Initiative to link an Epic is not allowed
I have added Parent Link to my screens and screen schemes but it doesnt show up on any screen.

I am not by any means a jira expert but I feel these crazy configurations are enough to make you bonkers.

Mikael Sandberg

You cannot create an initiative as a child of the epic if you add it above the epic.

We have a similar hierarchy with initiative - roadmap item/milestone - epic - story - subtask, and the way you link your epic to either one of them is by going to the Parent link field to select the issue the epic is linked to.

Tina Rusnak_8p6mxu

Greetings @Mikael Sandberg @Trudy P Claspill is there anway to add or fake add an additional level of hierarchy? Currently, we are not on premium and we stop at EPIC level, I need one more level above Epic for one project? I've tried somethings, but any suggestions until we get an upgrade? Thanks!

Mikael Sandberg

The only workaround would be to use an app like Structure or JXL that would allow you to create your own hierarchy. There are probably other apps in the marketplace that can do this, but these two are the ones I know about that can.

Trudy P Claspill

If you want to have a recognizable parent/child structure above Epics then you need the Premium subscription or a third party app.

The only other alternative is to use generic issue linking to create the relationship between the Epic and that other level/issue type, but there will not be any built-in recognition that is a parent/child relationship.

Tina Rusnak_8p6mxu

thank you @Trudy P Claspill @Mikael Sandberg can you direct me where or who I can talk to about the upgrade? Thank you!!

Nicola Miori

Hi there, I have a premium subscription but I cannot create an issue type above epic level?

Trudy P Claspill

Hello @Nicola Miori

Welcome to the Atlassian community.

Please start a new Question by clicking the +Ask a question button at the top of the screen. Describe the steps you are executing and the results you are seeing.

This post already has an accepted answer and is over 2 years old. Adding to such a post is called "necroposting" and is discouraged in the Community Guidelines.

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