We use Jira Cloud. We recently migrated our email service to Microsoft Outlook. The existing default incoming email server is set up for POP but we use Secure IMAP now. How do I update these settings to get email to support@ourcompany.com to create tickets again? It doesn't appear that I can edit the existing default outgoing email server in Jira; it only offers the delete option.
I know we have to use oauth now, so I have created a new outgoing email server using the login for the support account using Microsoft login, but it doesn't seem to be working.
Vickistan
