Hi, Can someone assist how to find issue details for the assignee who no longer are active in system. Some of the users left the organisation and their access were revoked. Post that I'm unable to search them as reporter in filter search
Hi Mayur
go to Settings > User management and search for the user. Click on the user’s name. The account ID for the user will be a long stretch of alphanumeric characters. Copy the ID of the user.
Then in an advanced search box use Reporter = and paste in the account ID. You can do the same with the Assignee field.
Hi @Mayur Gaikwad/Tech PMO ,
Not entirely sure but can't you search with JQL with
"assignee = inactiveuser"
These users are removed so unable to search them using these steps
Removed as in Deleted? You should never delete users - just make them inactive.
Try this in a filter to see if it helps:
assignee in inactiveUsers() and statusCategory != Done
Did tried this option but it says there is no 'inactiveuser' value for 'assignee' attribute.
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