What is the accurate JQL query to retrieve the total number of breached SLA tickets?

Shiri Feldman

Hi - I am trying to filter tickets whose SLA has breached over time.

I tried slaFunction=isBreached() and determined a specific timeframe. When I cross-referenced it with slaFunction > slaTargetDate() for the same timeframe, I got a different number of tickets. What is the accurate JQL query to retrieve the total number of breached SLA tickets?

Manoj Kumar Gangwar

Hi @Shiri Feldman , 

Please check the beloe thread. 

https://community.atlassian.com/t5/Jira-Service-Management/Time-SLA-breached/qaq-p/2118696