When importing a CSV file, which filed to map for attachments?

Question

Hi,

I am trying to import a CSV file.

How do I map the attachments for each ticket?

Thank you

Kamelia

Kamelia Sadeghi · Answer

Thank you Dan,

I had seen that article. It specifies that the attachment URL should be present in a column. However, it does not say, while importing, to what field do we map an attachment field?

Dan Breyen · Answer

Hi Kamelia, I found this KB article from Atlassian that should answer your question: Import Attachments

I hope that helps.