After each sprint, we capture metrics for commitment vs. completed (velocity chart), scope change (burndown chart) and support tasks (we track this by a support epic each quarter). We gather manually and enter into a spreadsheet which has target percentages. For example, velocity stability should be greater then 80%, scope change should be less the 20% and support escalations less then 15%. We also roll-up the sprints for an overall for the quarter.
The goal is to bring this all together in a report without manually gathering the data. Can this be accomplished with Jira software? If not, would premium solve our challenge. Other thoughts?
Thanks,
Jeff