Can we default the "Customer" product access role for new users in JSM?

Anshuman Sahoo_prrsqd

Hi,

As Atlassian gives some updates on the new customer role, like None, Customer, and Agent. 

Can we make the "Customer" product access role by default for any new users in JSM? link below for more details.

- https://community.atlassian.com/t5/Jira-Service-Management-articles/A-dedicated-product-access-role-for-internal-customers-in-Jira/ba-p/2279244#M2631

John Funk

Hi Anshuman,

You will need to make the request directly with Atlassian. 

https://support.atlassian.com/contact/#/