nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Field aren't editable

Jordan Trinklein_haerom

Hello! We have few fields (see the screenshot) that our teams are unable to add information to. It doesn't let you click into it and input text. I thought it might be a screen scheme issue with those fields not being mapped to an edit view, but that seems accounted for.

I can add text to "Description" and "Instructions for Testers", but "Additional Deploy Steps", "Database Updates" and "Release Notes" are not active. Any thoughts?

Thank you in advance!

Screenshot 2023-07-17 at 12.15.55 PM.png

Accepted answers

Mark Segall

Hi @Jordan Trinklein - If this is impacting the entire team, you may want to look at the custom field contexts (Settings >> Issues >> Custom Fields). It is possible that the project is not included in the custom field context scope.

All comments

Mark Segall

Jordan Trinklein_haerom

Hi @Mark Segall ! Thanks for your response. Unless I'm looking at this wrong, the context is global, so it should apply to all projects within this Jira site? Screenshot 2023-07-17 at 12.43.05 PM.png

Mark Segall

Correct - That confirms it's not an issue with field context.

I'm at a loss if you've validated that Edit Issues screen(s) for the applicable issue type(s) includes those fields. That is typically where the issue would be.

Jordan Trinklein_haerom

@Mark Segall If the edit issue screen scheme doesn't have those fields, would they display in edit mode?

Mark Segall

Yes - They would display, but they would not be editable which sounds like your issue.

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