Cant assign users from my team to issues

Question

I'm an organization admin, and the admin for 2 projects. under "People" in my project, i have 3 users. In the sprint/backlog/timeline, when im trying to attach assignee to an issue, i see only my user or "unassigned"/"automatic". This is extreamly frusturating, I want to start a sprint and assign them to my team members, but i cant.

Team Varolio · Answer

I'll try your solutions. Thank you very much for your help!

Rilwan Ahmed · Answer

Hi @Team Varolio ,

* make use of Permission helper  and see what error you get. 
https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/#Permission-Helper 
* Please check their product access.
Some project permissions are only usable if your users also have access to the Atlassian product that checks the permission. For example, if you give someone the permission to Edit issues in a Jira Software project, they still require product access to Jira Software to gain that permission.
* check if users have Browse Projects permission.
* Please check if there is any Issue security scheme setup for the project ?
* Is the issue for only one ticket or any particular status ? If yes, then please check  workflow properties and conditions.  Also check if there is any plugins like script runner etc. which block the permissions.

Team Varolio · Answer

or atleast supposed to be assignable?