nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How can I use Jira automation action rule to send an email similar to what reporter is sent by jira

Corne Cloete

Good day,

I want to setup a email notification for an automation rule.

I want it to contain link to ticket similar to attached except with different wording.

I want for example:
Below is a summary of the ticket:
{{issue.summary}}
{{issue.description.html}}

Then I want
only want "view request" at bottom of ticket with link to the request as in attached image.
automation rule.JPG

Tried a few different layout combinations but either email fails to send or only sends part of the email.

Accepted answers

Jehan Bhathena

Hi @Corne Cloete ,

This worked for me.

I was able to use the {{issue.url}} in the HTML href syntax, which in turn gave me this output :

All comments

Bill Sheboy

Hi @Corne Cloete

Would you please post images of the complete rule you have tried thus far, including details of the email action body, and of the audit log details showing the rule execution? Those will provide context for the community to help.

Kind regards,
Bill

Jehan Bhathena

Hi @Corne Cloete ,

This worked for me.

I was able to use the {{issue.url}} in the HTML href syntax, which in turn gave me this output :

Corne Cloete

Thank you, this helped.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud