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How to view subtask as a task layout not separate card

Borys Piasny

Im administrating both Jira Service management and Jira Work management.

Jira Work management. Has very interesting option to make subtask as a part of task - > how to make it look and function the same on Jira Service management.

JSM is making subtask as a separate card witch clutters the view

Accepted answers

Rudy Holtkamp

Hi @Borys Piasny ,

Can you be more specific?

JSM works with queues, not with boards, so where is the left screenshot taken?

All comments

Rudy Holtkamp

Hi @Borys Piasny ,

Can you be more specific?

JSM works with queues, not with boards, so where is the left screenshot taken?

Borys Piasny

Left side of he picture is JSM board, right side of the picture is JWM. You can make a custom canban board in JSM

In the list view has the same problem. The subtasks are nicely pinned under the task in JWM and stand alone task in JSM

Rudy Holtkamp

Ok, but the JSM Kanban board's location is another project and not the JSM project.

Anyway, it is just a JSW Kanban board, which behaves differently then a JWM board.

You can use Board settings > swimlanes to keep parent and children together. Like this:

Without swimlanes, it looks like this:

Trudy P Claspill

@Borys Piasny

The short answer is you can only get that expand/collapse subtasks functionality in a JWM project with the board that is natively created for it. That is not available for manually created Agile boards (boards that are based on Jira Software product functionality).

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