How do i add/show custom field panel that is in the description in the "create' pop-up section?

Question

Hi Team,

Regarding ticket creation, I've made an automation custom fields in the ''Description' field for when a ticket is created.

The custom field appears when the ticket has been created

Am i able to add these fields for it to show in the pop-up when a ticket is being created? so that the team can add all the details required at the first stage (pop-up) and not having to go back to add the details?

Thank you

Evgenii · Accepted Answer

Hi, @Cindy Huynh

Welcome to community.

In default "out of the box" Jira it's impossible. Only with additional add-ons, like ScriptRunner, where is Behaviour.