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Count or Sum of Custom Field

Esther Kim1

I have a custom field called customer. This field can have multiple entries.

I need a way to find out how many entries are associated with a JIRA ticket. Ideally I want to see how many JIRA issues have the highest # of entries for this custom field called customer so I can see which JIRA Issues have the most associated customer entries tagged with it.

Accepted answers

All comments

Elisa [Atlassian]

Hi Esther,

Unfortunately that is not possible. JIRA does not have a field option for calculations (see https://jira.atlassian.com/browse/JRA-30907).

I think that the best workaround for this would be to use the Voting system. smile

Hope this helps!

Cheers!

Nipul Roy

Has Jira come out with a solution for this?

Getting a count of the number of customers impacted is critical in determining the urgency.

Thanks in advance.

Michael Rothstein

Mykel Rangel

Same question ... is there a built in solution for this?

Frank Yu_2bwkn7

Usually, eazyBI can make the accumulation for custom field. You can try the Jira plug-in eazyBI

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