Workflow editor

Andrew Graves_4bg5jk

How come Project Administrator role or an administrator of a single project are not able to edit a company-managed Jira project workflow?  It's my understanding that this control can be only done by the Atlassian Ops Admin.

 

Is there a way I can assign either role to allow a PM to edit a single project workflow?

Trudy P Claspill

Hello @Andrew Graves 

Generally speaking, no, you can't assign that capability to a PM for a project when the project is Company Managed.

The design of Company Managed projects is based on only Jira Administrators being able to modify the workflow, as the workflow may be shared with other projects.

In very specific circumstances, when the Simplified Workflow is being used, a Project Admin/Board Admin may be able to modify the workflow. That is available only when 

- the workflow is not shared with other projects.

- the workflow does not have any Transition Conditions, Validators, or Screens.

- Resolution is set and cleared automatically.

In that case and from a Board where the board references only that one project, a person who is both a Project Administrator and a Board Administrator will be able to add and remove statuses from the workflow.

 

If a team needs their Project Administrator to have more freedom to make workflow customization then that team would need to use a Team Managed project instead.

https://support.atlassian.com/jira-software-cloud/docs/learn-the-basics-of-team-managed-projects/

However the functions available for customizing workflows in Team Managed projects are much fewer than what is available in customizing workflows for Company Managed projects.