Hierarchy to parent/child relationship of tasks - how to view in Plan

Question

Hi,

I have a need to show the hierarchy of tasks that are parent/child related.  But I can't see this relationship in the Plan/Adv Roadmap.

For example:

* Epic* Internal Task 1* Client Task 1 - has request type and is shown to them via portal
* Client Task 2 - has request type and is shown to them via portal

* Internal Task 2

Note: I cannot use sub-tasks for Client work because I need them to see it on the portal.

When I set the relationship to parent/child on these tasks, the Client Task shows in the Plan/Adv Roadmap under "issues without parent".

Short of using an add-on, is there a way to show this parent/child relationship in the Plan/Adv Roadmap??

Thank you.

John Funk · Accepted Answer

Hi Allie,

For sure you will not be able to show this type of hierarchy with Advanced Roadmaps. You cannot show two levels of Tasks. Nor can you show a linkage relationship with tasks.

RVS_Support · Accepted Answer

Hi @Allie Stewart

The easiest way would be to use issue links to create your own hierarchy, ie a task under a task. However there is no native way to visualize hierarchy based on issue links.

We have built an app for the same use case to visualize hierarchy based on issue links. If you are open for mktplace solution you can try it out,

In the example below, we have created a story below a story.

Issue Hierarchy Reports

Disclaimer : I am part of the team which developed this app