Assign an automation subtask to a custom field person using Smart Values

Carina Lora

I'm building out automation flows to reduce repetitive admin tasks, but I'm having difficulty mapping a custom "person" field to the assignee field for an issue created via automation rule. 

Objective: when issue is transitioned to Internal Review status, create a subtask and assign it to the "Reviewer" person from the parent task.

I've got everything working except the assignment piece. I have tried some of these smart values:

• {{issue.customfield_10788}}
• {{issue.reviewer}}
• {{issue.reviewer.name}}
• {{issue.reviewer.displayname}}
• {{triggerissue.reviewer}}
• {{triggerissue.reviewer.name}}
• {{triggerissue.reviewer.displayname}}

Anthony Morais

Hi @Carina Lora 

To define the person responsible, the user's accountId is required.
You also need the forEachSmartValue

Try to do it like this:

 

I hope it helps!
Anthony