I would like to export a list of all the Knowledge Base articles I have in Jira Service Management.

Brian Weglarz

Trying to find a way to export a list of all the knowledge base articles we have in our Jira Service Management portal.  There are hundreds, and managing them with no sorting and sub-category options make it difficult.

 

Any suggestion or apps that may be able to handle?

Jack Brickey

Hi @Brian Weglarz ,

You might have a look at the APIs. If you want a simple way that is more cumbersome and a bit of a hack you can try the following.

1. Navigate to the knowledge base space Overeview
2. Click on the… In the upper right
3. Select advanced details > page information
4. Select and copy the Hierarchy for the pages
5. Paste the copied text into your favorite word editor or spreadsheet

If neither of the above meet your needs then you might have a look at the marketplace to see if there's any reasonably priced solution.