Exclude an Approver from the automation mail

Michail Kotantakis

Hello  team,

 

I have aan automation rule to send scheduled reminders to an approvers list which is a custom filed with user picker;

The automation runs fine but we are in the need now to exclude one person from the approvers list only for the email receiving part; I cannot and the intention is not to remove this person from the approvers list;

Is there a way to apply any condition or anything else i could do to exclude a particular approver who is in the custom filed?

Thank you in advance

Sayed Bares [ServiceRocket]

@Michail Kotantakis You can use Advanced branching and storing your approvers into a variable and then you can use an Advanced compare condition to exclude the user you don't want to send email: