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Copy an Outlook email to an issue

Chris Davis_zx1sls

Simple, hopefully. I want to copy an entire email from outlook into a Jira Issue. The best would be some form of drag and drop to create the issue. However, I would settle for just being able to include the entire email in a description.

I have successfully copied an email but all images that were embedded in the email are dropped.

What am I doing wrong?

Accepted answers

Britta Neugebauer [yasoon]

Hi there @Chris Davis ,

Welcome to the Atlassian Community! I understand ... You can work with a Jira integration (s. here) to save time copy-pasting email contents and you can also take over images and formattings from your Outlook emails.

I work for yasoon and we have developed an app for that☺️ Here's a short video on YouTube to show you how it works: Microsoft 365 for Jira – create issues from within Microsoft Outlook and Microsoft Teams - YouTube

(As you can see, the integration also supports Microsoft Teams)

You can find the app on the Atlassian Marketplace: Microsoft 365 for Jira - Outlook Email, Teams, Calendar | Atlassian Marketplace. It is free for up to 10 users.

In case you have any questions, I am happy to help.

Best,
Britta

All comments

Britta Neugebauer [yasoon]

Hi there @Chris Davis ,

(As you can see, the integration also supports Microsoft Teams)

You can find the app on the Atlassian Marketplace: Microsoft 365 for Jira - Outlook Email, Teams, Calendar | Atlassian Marketplace. It is free for up to 10 users.

In case you have any questions, I am happy to help.

Best,
Britta

Maksym Yokha

Hi, @Chris Davis hope you're having an awesome day.

Jira Cloud for Outlook app (built by Atlassian) has a feature called "Send to Issue"

You can send a specific email to and issue of choice, including attachments

Screenshot 2023-07-10 at 17.11.55.png

Then, in the issue itself, you'll find your attachments in the "Attachments" of an issue and your email card (expandable) in "Attached emails" section. Screenshot 2023-07-10 at 17.15.18.png

And when you click on the specific card, you'll see a modal pop open with an email body and attachments related to that particular emal.

unknown

how I can download attached e-mail ?

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