nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

The selft reflecting (Self Transition) to same status does not work in Cloud.

Santhosh R Bhat

Hello All,

I m using Jira Cloud.

I have 3 status in my workflow. New, In Progress, Done.

When a issue status is changed to "Done" a "Resolution" screen is shown where user has to set the resolution drop down field value for the issue.

Suppose he sets a wrong resolution then I would like to add a transition from "Done" to "Done" so that the resolution screen appears again and user gets a chance to correct the resolution rather than going back to "In Progress" and then transition it back to "Done".

In the work flow I have set this resolution and i have set the screen name properly.

But in issue view screen or on the board, it is not possible to change the status from "Done" to Done.

Anything else I have to setup for this to work.

Pl. help.

Thanks

Accepted answers

Evgenii

Hi, @Santhosh R Bhat

It's not in Transitions list. It's in Actions list.

All comments

John Funk

Hi Santosh

Did you publish the workflow with your changes to include the looping transition on Done?

If so, are there any Conditions on the transition?

Evgenii

Hi, @Santhosh R Bhat

It's not in Transitions list. It's in Actions list.

Santhosh R Bhat

Hello @Evgenii ,

Thank you very much for your quick and to the point answer.

This helped a lot.

I m not able to make this change in the sprint board. Can you pl. help on how to do it.

Thanks again.

Santhosh R. Bhat

Santhosh R Bhat

Hello @John Funk ,

Yes, I have done all those steps. No conditions set.

I was looking in the Transition drop down list. But it is in the "Actions" drop down list now.

My query is resolved by @Evgenii

Thank you for responding to my query.

Santhosh R. Bhat

Kasturee

Hi @Evgenii Thank you for your answer. Do you know why Atlassian has added this to the Actions List and not the Transitions drop down? If I configure the self transition to be visible in the Customer Portal then it displays in the portal with all the other Customer Portal transitions.

Evgeniy Isaenkov

Hi, @Kasturee

Sorry, I don't know, what was the root reason, why Atlassian UI designers decided, that it must be in another place. It's weird solution.

Bob Dalm

There's a feature request regarding this change; https://jira.atlassian.com/browse/JRACLOUD-94299

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