How to revert the value of a multi value field such as Fix Versions using Jira automation.
Hello @Ishan Mandhan
Welcome to the Atlassian community.
Can you provide more information about your steps in your use case?
How is the field getting changed?
Do you want to undo just the most recent change?
Are you trying to revert a change immediately after it is made, or are you trying to revert changes that happened some time ago?
HI @Ishan Mandhan -- Welcome to the Atlassian Community!
Adding to Trudy's ideas...
What you ask may not be possible at this time, as there is an open defect impacting Jira Cloud and Server/Data Center automation where the changelog does not work as expected for the fixVersion field. Please look here for more information: https://jira.atlassian.com/browse/JIRAAUTOSERVER-207
This may be impacting other list fields also, so I suggest trying to write the changelog values to the audit log to learn if works for your field: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--changelog--
Kind regards,Bill
Hello Trudy and BillI deeply appreciate the warm welcome extended by everyone.It is exactly as mentioned in the ticket JIRAAUTOSERVER-207I was hoping to find an alternate way as changelog is not working
To Answer Trudy's questions I am trying to create a Jira Automation rule to revert the most recent changes done to the Fix versions when certain conditions are met.The field may be changed due to any action, whether be it manual or some other Jira automationThe Fix versions has to revert back to its previous value before the changes were applied and as the nature of Jira automations, they are triggered after the changes have been committed.
My suggested answer on a similar request may be able to help you: https://community.atlassian.com/t5/Jira-questions/Re-Revert-Changes-to-Multi-Select-Field-using-JIRA-Autom/qaq-p/2937516/comment-id/1101958#M1101958
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