Hi! Is it possible to create automation or any other solution to schema like I need copy asset attribute value ( like Serial Number ) from insight to custom field in jira? 1. When Create issue 2. Have custom field in issue for asset like this: 3. Automation copy value of attribute "Serial Number" From Object "LAPTOP" and insight name "RZM ASSETS" of reporter issue to custom field "Komputer" in Jira issue Tried many times but cant or don't know how to put value of attributes from object in insight to custom field in jira

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How to copy asset value from insight to custom field in jira issue

Piotr Mańkowski

Hi!

Is it possible to create automation or any other solution to schema like I need copy asset attribute value ( like Serial Number ) from insight to custom field in jira?

1. When Create issue

2. Have custom field in issue for asset like this:

Screenshot 2023-07-06 at 17.15.10.png

3. Automation copy value of attribute "Serial Number" From Object "LAPTOP" and insight name "RZM ASSETS" of reporter issue to custom field "Komputer" in Jira issue

Screenshot 2023-07-06 at 17.18.24.png

Tried many times but cant or don't know how to put value of attributes from object in insight to custom field in jira

Accepted answers

Mikael Sandberg

Hi @Piotr Mańkowski,

Welcome to Atlassian Community!

Yes, it is possible to copy attributes from an object to a custom field if needed. But you could also use the assets field, which Komputer is, and configure it to show more data then just the name of the object.

All comments

Mikael Sandberg

Hi @Piotr Mańkowski,

Welcome to Atlassian Community!

Piotr Mańkowski

Hi @Mikael Sandberg

Thank you for quick reply. I know i can configure this field for more values but could you prepare or show me how to create automation which copy value to this field?

Mikael Sandberg

Here's an example that gets approvers from our Peoples schema.

Screenshot 2023-07-06 at 9.08.09 AM.png

All you have to do is a lookup object and then use that to get the attributes you are looking for.

Piotr Mańkowski

@Mikael Sandberg still have error

Screenshot 2023-07-06 at 19.12.52.png

could you build new automation with these parameters?

Schema: RZM ASSETS

Query: LAPTOP

Attributes: Serial Number

Put Serial Number value to custom asset field "Komputer" in Issue ( from Reporter )

Screenshot 2023-07-06 at 19.13.36.png

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