How can I pull a report of issues that users have changed/pushed out the due date for?

Question

This could be an app add on or through a out-of-the-box capability.

I do not want to do an automation that involves additional fielding (we don't use labels). I would also want this to account for any item that is moving more than once.

Overall, we are solving for getting visibility quickly into when issues are being moved out past the original due date.

Any suggestions or help are appreciated.

Dave Mathijs · Accepted Answer

Hi @Cameron Chase welcome to the Atlassian Community!

With Automation, you can have an email sent whenever the value of the Due date field changes.

When: Value changes for Due date

Then: Send email

To: ...

Subject: Due date changed

Content: The due date changed from {{changelog.duedate.fromstring}} to {{changelog.duedate.tostring}}.

Yuliia_Borivets__SaaSJet_ · Accepted Answer

Hi @Cameron Chase

I'd like to suggest Issue History for Jira app from my team. It can help to monitor any changes, including due dates. You can adjust the report to your needs by choosing a project, sprint, assignee, time frame, etc.

Add the due date to the table columns and you will get all the change history for this field.

You can check if it works for you with a 30-day free trial. You can also schedule a demo with our manager.

Also, this article about automation can be helpful. Please look at Example 5:

Jira Automation rules for due dates [5 examples]

RVS_Support · Accepted Answer

Hi @Cameron Chase

Welcome to the community !!

We have built an app for this use case.

If you would be interested in the same, you can try out

Issue History Reports

You can view the complete change log for your filtered issues along with due date changes as different columns.

Do Try it out.

Disclaimer : I am part of the team which developed this app