Is it possible to populate all detail fields with an email request?
Hi @Ruud Brals ,
Welcome to the community !!
If you are looking to send ticket field data details to users through notification, then go to JSM project settings --> Customer notification
Select the required action where you need the field details to be sent and modify the template.
See this article for more information: https://support.atlassian.com/jira-service-management-cloud/docs/change-the-look-and-feel-of-customer-notifications/
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