HOW TO: Create Issue defaults to Backlog in Backlog, but Create Issue defaults to To Do in Kanban

Question

Here's what I want to do:

1/ When in Backlog the Create Issue should add a new Issue by default into Backlog

2/ HOWEVER, when in Kanban, the Create Issue should add a new Issue by default into the Kanban under To Do

Currently, I can choose one or the other depending on Workflow config, but not both depending on location.

Is there a way to change this? Since it seems odd to want to add Issue into Backlog when you're viewing Kanban (at least the way we work) and yet if I change the workflow, the inverse is true: now new Issues created in Backlog move into the Kanban!

Luke_5b0c79 · Answer

Thanks @John Funk – probably something I'll just "live with" but what you say makes total sense. And it wouldn't make sense to be able to have multiple Create transitions in a workflow as there'd be no way to prioritise.

John Funk · Answer

Well, basically the issue will go to the first status in your workflow for that issue type. So if you used different issue types with different workflows for the two, when they are created, they could go to different statuses.

Or actually, the could use the same workflow and since they are using different issue types, you could create your automation rule to have a condition for the Kanban issue type and auto-transition it to the next status.

Luke_5b0c79 · Answer

Oh, and thank you for your feedback and time.