We have a service desk workflow now in Jira with one approval step. We want to add a preapproval step to validate if the request is valid before with a different group of approvers. Is this possible in Jira?
Hi @shyun,
Welcome to Atlassian Community!
Yes, you can add multiple approval statuses if needed, I have multiple workflows that have two or more approval statuses.
Welcome to the Atlassian Community.
Yes. I suggest following the steps at https://support.atlassian.com/jira-service-management-cloud/docs/set-up-an-approval-stage-for-a-request/.
Let us know how that goes.
Thanks, Ivan, for the suggestion.
Thanks Mikael.
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