Need to edit the customer request information panel in jira issue edit form

Question

Need to edit the customer request information panel in jira issue form

Please find the attached screen shot

Kai Becker · Answer

Hi @Mohammed Haneefa Farook

thanks for your question. The display information is actually determined from the user information of the reporter.

To me it looks like the reporting emailaddress has no display name added, as this person has never signed in (which makes sense, as it is a noreply address)

I guess there is nothing else you can change here, except the information of the user. 😕