We're a new business and I signed up for Confluence a month or two ago. At the time we were using a SaaS SSO provider. We hadn't used Confluence much since signing up as there were other fires to put out. Over the course of the last two months we had to switch to O365 and stopped using the SSO provider. However, our logins to Confluence are still tied to the SAML connector for the previous SSO provider. I can't login or create a support ticket because my org account is tied to an invalid SAML provider!