Jira Automation: Rule doesn't find issues that Filter Search does

Question

I am implementing a Scheduled automation with a JQL search, and the search within the automation rule doesn't find any issues.

The problem is the JQL is valid - the same search in the Filter Search does find an issue. What could be the disconnect? How does the Search have 1 result while the Automation rule has 0 for the same query?

Ryan Willms · Answer

Hi @Markus Fredén ,

Excellent point! I realized this was the case. Thank you very much for your help!

Markus Fredén · Answer

Hi @Ryan Willms ,

It could be that the user that is used to run the automation doesn't have the "Browse Project" -permission in project "VM AWS".

/Markus