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How to find who system administrator is?

Aniket Sedhai

I am an admin in Confluence and I am trying to create a user macro to make some of the users' tasks of writing documents easier. However, I am not a system administrator so I do not have permission to create new user macros. How do I find out who the system administrator is for the confluence I am working on so that I can reach out to them?

Accepted answers

Sushant Verma

Hi @Aniket Sedhai

Welcome to the community!

Assuming you're using Confluence, you should be able to manage Admins this way:

Go to https://admin.atlassian.com/
Next to the appropriate organization, select "Manage users"
Filter the list for the different types of Admin (Jira, Confluence, etc)

You can see more about Admin permissions on this page. Just to be clear, as this is Cloud there is no System Admins - only Atlassian Support hold this role.

If you cannot access the "Manage users" screen, you'll need to reach out to Atlassian Support.

Hope this will help you!

Regards,
Sushant Verma

All comments

Sushant Verma

Hi @Aniket Sedhai

Welcome to the community!

Assuming you're using Confluence, you should be able to manage Admins this way:

Go to https://admin.atlassian.com/
Next to the appropriate organization, select "Manage users"
Filter the list for the different types of Admin (Jira, Confluence, etc)

You can see more about Admin permissions on this page. Just to be clear, as this is Cloud there is no System Admins - only Atlassian Support hold this role.

If you cannot access the "Manage users" screen, you'll need to reach out to Atlassian Support.

Hope this will help you!

Regards,
Sushant Verma

Aniket Sedhai

Hi @Sushant Verma,

Thanks for the reply!

I found the user groups as shown below by going to https://powerandconnected.atlassian.net/wiki/admin/permissions/global

I would like to know who has permission to create user macros if there are no system administrators. Would it be the person in the first group administrators as shown below?

ps. I am listed under confluence-admins-powerandconnected

Sushant Verma

@Aniket Sedhai I see you are on confluence cloud. You can't create user macros as it's a restricted feature.

If you are using DC or Server, you can create it by own.

Regards,

Sushant Verma

Aniket Sedhai

@Sushant Verma Sorry, I am new to Confluence and relatively unfamiliar with some of these terms.

Is using DC or Service something confluence cloud users, in general, can do, meaning, should I, who has a confluence cloud account, be able to use DC or Server to create user macros? Are these tied to my Confluence cloud account?

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