We are seeing some of the customers are accidentally turning off the notification.Is there a way not to display "Do not notify" me option in the customer portal ?
Hi @Cesar Gallardo welcome to the community! There isn't currently a way to do this, but there is a suggestion that was entered in Atlassian's Jira site (jira.atlassian.com) JSDCLOUD-6241 to do just that. Feel free to vote for and watch it for further updates.
There's also a similar one to notify whomever's assigned to it if it happens. That one is here:
JSDCLOUD-7812
I like the first option myself, to not let them do it in the first place if they are the reporter.
Hope that helps!
It looks like you're new here. Sign in or register to get started.
