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use smart value in web request with JIRA REST API

Kenneth Robinson_ekql47

When I try to use smart values with JIRA REST API, I get an error message that the JSON is not properly formatted.

I have tried {{issue.description}} and {{issue.fields.description}} with and without quotes. If I replace the smart value with text, the comment is correctly updated.

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Jehan Bhathena

Hi @Kenneth Robinson ,

Try using the "asJsonString" function along with the smart value.

Eg. {{issue.fields.description.asJsonString}}

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-json-functions/

Rudy Holtkamp

Hi @Kenneth Robinson ,

Use:

"body": "{{issue.description.jsonEncode}}",

instead of "body": "{{issue.description}}",

It will ensure that the description data is properly encoded.

Good luck!

Rudy

Kenneth Robinson_ekql47

Thanks that worked.

Kenneth Robinson_ekql47

@Jehan Bhathena Thanks for the suggestion, but that didn't work. However using "jsonEncode" did work for me.

Philipp Wieseckel_tndr2r

This does not work for me and:

{
"accountId": "{{triggerIssue.reporter.jsonEncode}}"
}

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