How can I remove the options "ATLAS" and "JIRA PRODUCT DISCOVERY" from the Product Access section?

Ilaria Adamino_9n8ych

Hi all,

I've been requested to remove the options "ATLAS" and "JIRA PRODUCT DISCOVERY" from the Product access section when going into the "Invite Users" TAB (I'm an admin and I manage user accesses).

 

I would like to hide them  or at least remove the default selection (now ATLAS & JIRA PRODUCT DISCOVERY are the only products prefilled and I would like this to change).

thank you 

Dave Mathijs

Hello @Ilaria Adamino welcome to the Atlassian Community!

You cannot remove the options themselves as they are Atlassian products.

However, if you have an active subscription to one of these products, you can delete it:

Find the product you want to remove, and select

• If you’re on a trial or monthly subscription, select Delete.

• If you’re on an annual subscription, select Contact support (you don’t have the option to delete it yourself).

 

Removing products from your organization can take several weeks. To reduce the risk of accidental data loss, products aren’t fully deactivated until 14 days after the date the cancellation takes effect. This is usually the renewal date for monthly subscriptions or the date communicated to you by our team for annual subscriptions.

 

For example, if your subscription renews each month on the 10th, and you cancel that subscription on the 1 June, the earliest the product will be deactivated is 24 June.