We have over 300 users that do not have Jira access.
We're creating a service request form in Jira within the team.
We are hoping these users can submit a request without Jira access by using Microsoft Forms.
However, we're getting this error:
The dynamic operation request to API 'jira' operation 'ListIssueTypesFields_V2' failed with status code 'BadGateway'. Error response: { "error": { "code": 502, "message": "Unable to parse Jira configuration. 'projects' are empty.", "source": "australia-001.azure-apim.net", "path": "choose\\when[1]\\choose[1]\\when[4]", "policyId": "", "clientRequestId": "bc4a87ab-aef0-4d36-8aec-c1efa066d728" } }
Any suggestions?