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Jira Site(Page) is unavailable

N1K003

Hi. Getting this message for a day.

Other sites works fine.

Url: https://dreamisreal.atlassian.net/

How to fix this?

Thanks in advance!

Accepted answers

Andy Heinzer

Hi @N1K003

It looks like the site has been reactivated today. I found there was a support ticket created by the site-admin and one of our customer advocates was able to reactivate the site.

For other users that might come across this and have a deactivated site, the portal entry of https://support.atlassian.com/contact/#/?inquiry_category=billing_licensing&reason=access_issues&support_type=customer

should allow a site-admin to create a ticket with our CA team that can review and possibly reactivate the site.

All comments

Trudy P Claspill

Hello @N1K003

I have added a tag to you post to raise it to the attention of the Atlassian team.

N1K003

Thanks!

Andy Heinzer

Hi @N1K003

It looks like the site has been reactivated today. I found there was a support ticket created by the site-admin and one of our customer advocates was able to reactivate the site.

should allow a site-admin to create a ticket with our CA team that can review and possibly reactivate the site.

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