How can I create an automation rule that run when the status changes to "done"?

Question

I want to create an automation rule that writes a comment in a Story issue
type when the status changed to “Done”. The comment should state who closed the issue and when.

Ste Wright · Answer

Hi @אביטל ווליק

This rule should work:

* Trigger: Issue Transitioned* To Status = Done

* Action: Comment on Issue* See text below...

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Hello, this issue was closed!

It was closed at {{resolved.shortDate}}

It was closed by {{initiator.displayName}}

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A few notes...

* This rule uses smart values
* The closure of the issue is the trigger for the rule, so we can refer to the "initiator" of the rule as the user who closed the issue
* {{initiator}} is showing who activated the rule
* {{resolved}} shows the date the issue was resolved (i.e closed) - you can change how the date is visualised using the date formats on this help page

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Let us know if this works for you!

Ste