Hi everyone!
Is there a way to list ALL requests instead of all connected to a specific user?https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-get
Kind regards
Karl S
Hi, @Karl Sjökvist
If you're Jira Administrator, or Service Desk team member, with permissions to access project, where you want to see Customer Requests of certain type - you can use standard JQL request, like:
project = project_name AND "Customer Request Type" = "Your_Needed_Request_Type_Name"
Documentation:
https://developer.atlassian.com/cloud/jira/service-desk/connect-cookbook/#search-for-an-issue-using-jql
@Evgenii Thank you,Im using searchTerm "project = "Our Servicedesk" AND requestTypeId = 11" with the REST API, but it's still only giving me my own requests.But i'm a administrator and service desk administrator.
@Karl Sjökvist can you clarify, please, if you're using standard search of issues in Jira, with this JQL (not through REST), do you see all required issues?
@Evgenii Now im getting "Field 'Customer Request Type' does not exist or you do not have permission to view it." (Im using Jira cloud)
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