Automation

Question

Hey,

Need to automate in such a way that whenever a issue is transitioned from to-do to inprogress, subtasks should be created automatically, but it should be done only once, for example, i have an issue and it is transitioned from todo to inprogress then 4 subtasks should be created, and then suppose I have transitioned the status to done and again moved it back to inprogress status then it should not create subtasks as they will be created in the first transition.

Mohamed Benziane · Answer

Hi,

I think this thread can help you

https://community.atlassian.com/t5/Jira-Service-Management/Automation-for-Jira-Create-subtasks-if-they-don-t-already-exist/qaq-p/1334442

Mark Segall · Answer

Hi @Ayush Lawania

You could do something like this:

* TRIGGER: Issue Transitioned
This will ensure it only triggers on To Do >> In Progress* From: To Do
* To: In Progress

* CONDITION (Related Issues Condition)
This condition is optional to help refine it further in the event that an issue could transition back to To Do and back to In Progress* Sub-Tasks
* Some type of condition that looks for existence of these sub-tasks to ensure they don't get recreated

* ACTION: Create Sub-Tasks

Trudy P Claspill · Answer

Hello @Ayush Lawania

Could the issue have other subtasks besides the 4 you want created automatically?

If not, this automation would work.

TRIGGER: Issue Transitioned from To Do to In Progress
CONDITION: Issue Type is one of (the issues types that can have subtasks)
CONDITION: Related Issues - Subtasks are not present
  ACTION: Create Issue (repeat for each subtask needing to be created)