Problem with including child issues Time tracking

Question

Hello everyone,

I have an issue with configuration of time tracking in Jira Team management project. The structure of the project is Epic -> Task -> Subtask. We work very often on subtasks and log the time spent by using the field Time tracking. When we want to close a Task with closed subtasks there is an option to confirm that the time Include child issues. In our process we only log time in the final stage and I don't want to sum the time in the Task by calculating all the time of its subtasks. Because of that I uncheck the box in the task, but after refresh JIRA automatically check the box again and make a summary in the task of all its subtasks. How can I stop this function at all?

Thanks in an advance!

Todor Yonkov · Answer

Hello everyone,

How I sad in the request, the problem for us is that we don't want to calculate the time in the "Parent" Issues because we export information for the tracked work from JIRA to other system where we can't separate issues which are with calculated time for their child issues. Because of that we made a new "done" stage for these issues which name is "AllDone" and during the export we skip them and export only these with stage "Done"

I hope this information is helpful for you.

Todor

Balaji Kartheeswaran · Answer

+1 
Would like to know the workaround.

Utkarsh Singh · Answer

Thanks for responding @Todor Yonkov Can you please share the workaround here so that other users get benefited too and please mark mark this thread as Answered by clicking on Accept answer.

Thanks. :)